Customer Service - "The Control Center of the Company"

Customer Service is more than a department at Quali Tech®. It is a concept that recognizes each employee's role in meeting
customer needs. Quali Tech® has become a multi-million dollar business producing more than 1,000 products for markets
in more than 40 countries worldwide. In addition to our direct sales force in the United States, we also maintain a network of
more than 20 foreign distributors in Asia, Latin America and Europe.

Efficiently maintaining this complex array of products and distribution with the consistent quality Quali Tech® is known for requires a concise system of communication and control. Quali Tech®'s powerful central computer and custom software links sales, customer service, purchasing, production, management and distribution functions together in a responsive network, all triggered when customer service enters an order. Like the ripple effect on a pond, customers' needs are quickly felt and responded to so that they are met faster, more accurately and more economically than ever before.